Shipping & Customer Service
MP3 DOWNLOADS & CDs
Our guided imagery meditations are available immediately after purchase, in a downloadable format, but we also have many customers who want us to mail a CD as well. We're happy to do that for a simple $8.00 upcharge. All you need to do is check the "Send me a CD" box on the product page. Please be aware that the CD will be shipped to the billing address provided when you checkout.
DOMESTIC SHIPPING AND HANDLING
We are delighted to offer FREE STANDARD SHIPPING to customers in the United States. This includes all 50 states! This includes CDs, Playaways, and essential oils!
INTERNATIONAL SHIPPING AND HANDLING
We will ship our products anywhere in the world, but shipping and handling fees for orders outside the United States are calculated on an order by order basis.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We are dedicated to your 100% satisfaction.
Questions about our products? Questions about ordering, shipping, or something else? Please contact us!
Contact Ellen directly at 972-880-0102 FAX 888-559-3543
Please let us know how we can improve and support your happiness and peace!